Agero, a B2B company similar to AAA, serves brands like Audi, Honda, McLaren, and Volkswagen. They needed to modernize their roadside business. Their nationwide, top-tier roadside assistance network relied on call centers, which led to lengthy wait times due to network congestion.

The Roadside Connect app automated roadside fleet deployment, reducing wait times and improving job accuracy. This provided relief for end users, leading to increased loyalty. It also gave service providers more control over their day-to-day work.